Legal Document

Jitbaz Terms & Conditions – Know Your Rights and Responsibilities

Please read these Terms & Conditions carefully before using the Jitbaz platform. By registering or using the platform, you are deemed to have accepted these terms.

Last Updated: January 1, 2026

Summary of Key Terms

Keep these key points in mind before reading the full details

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Age Restriction – 18+
Jitbaz is strictly for users aged 18 and above. Registration by minors is completely prohibited. Accounts will be suspended if age verification is not completed.
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One Person, One Account
Each individual may register only one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.
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Transparent Payment Policy
All deposit and withdrawal terms are clearly stated. There are no hidden charges. Wagering requirements for bonus withdrawals are specified separately.
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Bonus Usage Terms
Each bonus comes with its own wagering requirements, validity period, and terms of use. By claiming a bonus, you automatically agree to these terms.
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Account Security
You are responsible for the security of your account. Keep your password confidential. Sharing your account with others is strictly prohibited and may result in account closure.
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Dispute Resolution
In any dispute, the decision of Jitbaz shall be final. However, all complaints will be reviewed fairly and impartially.

1 General Provisions

These terms and conditions constitute a legal agreement between Jitbaz ("we", "the platform") and its users ("you", "member"). By accessing or using the jitbaz.im website or mobile application, you are deemed to have accepted these terms.

Jitbaz is an online betting and casino platform operating under an international gaming license. Services are provided in accordance with applicable laws in Bangladesh, and use of the platform is strictly prohibited from regions where such services are not permitted.

Important: These terms and conditions may be updated at any time. Notice of any changes will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

1.1 Applicable Law & Jurisdiction

These terms and conditions are governed by international gaming laws and the regulations of Jitbaz's licensing authority. Any disputes or legal proceedings shall fall under the jurisdiction of the courts in the licensing country.

1.2 Scope of Services

  • Sports Betting (cricket, football, tennis, and 30+ other categories)
  • Live Casino (Baccarat, Roulette, Blackjack, Dragon Tiger)
  • Slots & Virtual Sports
  • Lottery & Scratch Cards
  • Bonuses & Promotional Offers

2 Account Registration & Verification

To register on Jitbaz, you must provide accurate and complete information. Registering with false or misleading details may result in your account being suspended at any time and your balance being forfeited.

2.1 Registration Terms

  • You must be 18 years of age or older.
  • Each individual may register only one account
  • Only one account may be registered per mobile number
  • A payment method (bKash/Nagad/Rocket) can only be linked to one account.
  • You must register under your own name, not someone else's.

2.2 KYC Verification Process

If your withdrawal exceeds the specified limit, or if Jitbaz requires it, you will need to complete identity verification (Know Your Customer / KYC).

  1. Submit National ID or Passport
    Upload clear photos of both the front and back of your government-issued ID.
  2. Selfie Verification
    Submit a recent selfie of yourself holding your ID document.
  3. Payment Method Verification
    Make sure the bKash/Nagad number you use is registered in your name.
  4. Approval
    Verification is usually completed within 24 hours and you will be notified by email.

Warning: If KYC verification fails or there is a discrepancy in your information, your account will be suspended and you may face difficulties recovering your deposit.

3 Deposit & Withdrawal Policy

Jitbaz is committed to full transparency in all payment practices. Our goal is to process your transactions as quickly and smoothly as possible.

Transaction TypeMinimum AmountMaximum AmountProcessing Time
Deposit (bKash)৳200৳1,00,000/dayInstant
Deposit (Nagad)৳200৳1,00,000/dayInstant
Deposit (Rocket)৳500৳50,000/dayInstant
Withdrawal (bKash)৳500৳50,000/day3–15 minutes
Withdrawal (Nagad)৳500৳50,000/day3–15 minutes

3.1 Important Withdrawal Conditions

  • Withdrawals can only be made to the same payment method used for the deposit.
  • A specified wagering requirement must be met before bonus funds can be withdrawn
  • Large withdrawals may be held until KYC verification is complete
  • Suspicious transactions may require additional time for verification.
  • Withdrawals that exceed the daily limit will be processed the following day

3.2 Failed Deposits

If a deposit fails and the amount does not reflect in your account, please contact our support team right away. Reach out with a screenshot of the transaction and the reference number.

4 Bonuses & Promotional Offers

Jitbaz's bonus system is designed to reward members with extra benefits. However, each bonus comes with specific terms and conditions that must be followed.

4.1 Wagering Requirements

A bonus must be wagered a set number of times before it can be withdrawn. For example, a BDT 1,000 bonus with a 30x wagering requirement means you must place a total of BDT 30,000 in bets before withdrawing.

4.2 General Bonus Terms

  • Each bonus offer has its own individually defined expiry period
  • Any unused bonus will be automatically cancelled upon expiry
  • The same bonus cannot be claimed more than once unless explicitly stated in the offer
  • Bonus points or credits cannot be transferred to another account
  • Certain game restrictions may apply while a bonus is active.
  • Jitbaz reserves the right to modify or cancel any bonus offer at any time

Note: Before claiming any bonus, please read its specific terms carefully. Full details for each offer are available on the Bonus page.

5 Betting Rules & Procedures

There are a few general rules to follow when placing bets on Jitbaz. These rules apply equally to all members.

5.1 Bet Acceptance

A bet is only valid once a confirmation is received by the system. If a bet is not confirmed due to a technical error, it will be considered void and the stake will be refunded.

5.2 Odds Changes

Bets are settled at the odds confirmed at the time of placement. Any subsequent odds changes will not affect the bet.

5.3 Event Cancellation or Postponement

  • If an event is fully cancelled, the bet will be voided and the amount refunded
  • If an event is postponed and later resumed, bets will generally remain valid.
  • If an event does not start within the specified timeframe (typically 36 hours), the bet will be cancelled

5.4 Special Conditions for Live Betting

Live betting relies on real-time data. If a bet is accepted due to a data delay and it is later determined that the relevant event had already concluded at the time of placing, Jitbaz reserves the right to void that bet.

6 Prohibited Activities

The following activities are strictly prohibited on Jitbaz. Violations may result in account closure and forfeiture of balances.

Account-Related
  • Operating Multiple Accounts
  • Registering Under Someone Else's Identity
  • Account Sale or Transfer
  • Providing False KYC Information
Betting-Related
  • Match Fixing or Score Manipulation
  • Use of Automated or Bot Software
  • Exploiting System Vulnerabilities
  • Bonus Abuse

Anti-Money Laundering Policy: Jitbaz follows a strict Anti-Money Laundering (AML) policy. Any suspicious financial transactions will be reported to the relevant authorities and the account will be immediately frozen.

7 Account Suspension & Closure

Jitbaz reserves the right to suspend or permanently close an account without notice in the following circumstances.

7.1 Reasons for Account Suspension

  • Suspected or Confirmed Breach of Terms & Conditions
  • Incomplete KYC Verification or Information Mismatch
  • Suspicious Financial Transactions
  • Suspected Account Hack or Security Breach
  • Court Order or Law Enforcement Directive

7.2 Voluntary Account Closure

If you wish to close your account, please notify our support team. Make sure to withdraw any remaining balance before closure. Once your account is closed, a new account cannot be opened using the same credentials.

8 Responsible Gaming Policy

Jitbaz is committed to making Responsible Gaming its highest priority. Gaming is meant for entertainment, not addiction.

8.1 Self-Limit Features

You can set the following limits from your account settings:

  • Deposit Limit: Daily, weekly, or monthly deposit limits
  • Bet Limit: Maximum stake per single bet
  • Session Limit: Maximum continuous play duration
  • Loss Limit: How much you can lose within a set period before play is stopped

8.2 Cooling-Off & Self-Exclusion

If you feel your gaming is getting out of control, you can apply for a cooling-off period (1 day to 6 months) or permanent self-exclusion. Your account will be fully locked for the duration.

If you or someone you know is struggling with a gaming addiction, visit our Responsible Gaming page or reach out to our support team.

9 Privacy & Data Protection

Jitbaz treats the privacy of your personal information as a top priority. We collect your data solely for platform use and never sell it to third parties.

Your information is used solely for the following purposes:

  • Account Management & Verification
  • Payment Processing & Fraud Prevention
  • Customer Support
  • Legal Compliance
  • Service Improvement & Analytics

For more information, visit our Privacy Policy Read.

10 Terms Updates & Amendments

Jitbaz reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via their registered email or a platform notification before they take effect.

10.1 Notice of Changes

  • At least 7 days' notice will be given for any significant changes.
  • Minor changes may take effect without prior notice
  • Continued use of the platform after any changes will be considered acceptance of the updated terms
  • If you do not wish to accept the updated terms, you may close your account and withdraw your balance

10.2 Dispute Resolution

If a dispute arises, please contact our customer support team first. The support team will aim to resolve the issue within 72 hours. If the matter remains unresolved, a complaint may be submitted to Jitbaz's licensing authority. The final authority to resolve all disputes rests with Jitbaz and its licensor.

If you have any questions or need clarification about these terms, please contact our support team. We are always ready to assist you.

General FAQs

No, each individual is permitted only one account on Jitbaz. Attempting to open multiple accounts using the same device, IP address, mobile number, or payment method may result in all accounts being closed and balances forfeited.

No. Bonuses cannot be withdrawn directly. Each bonus has a specific wagering requirement that must be met. Only winnings derived from a bonus become withdrawable once the wagering conditions are fulfilled.

Withdrawals are typically processed within 3 to 15 minutes. However, processing may take longer if KYC verification is incomplete, the amount is large, or suspicious activity is detected.

Contact our support team immediately and request a temporary account lock. Your password will be reset once your identity has been verified. To stay protected going forward, keep two-factor authentication (2FA) enabled.

If a match is completely cancelled, all bets on that match will be voided and the full stake will be returned to your account. For accumulator bets, the cancelled event is voided and the remaining selections continue to stand.
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Done reading the terms? Start playing now

Jitbaz's Terms & Conditions are fully transparent. Register now and enjoy the best betting experience in Bangladesh.

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